FBG is one creative project,that is, FBG sellers purchase products at wholesale prices from us, and sell through their channels (like Ebay, Amazon, Wish, Newegg…), while we take care of warehousing, sorting, packing, shipping (dropshipping) and after-sales service.
If FBG sellers don’t want to sell any more or can’t sell at their end, we can introduce their stock to our other customers (commission-free). According to our experience, 72% of overstock can be cleared within 9 days at their original wholesale prices, about 26% can be cleared within 16 days at decreasing prices
If complaints and returns are about product quality and shipping, we are responsible. If refund is needed, we will reimburse FBG sellers on the base of our selling prices.